Wherewolf works with some amazing operators around the world, so it’s always great to hear how we help each business and become part of their tool belt. So when Jeremy Kierski, the Operations Manager of Ohiopyle Trading Post and River Tours got in contact to tell us how “Wherewolf has definitely taken us leaps and bounds beyond where we were with paper waivers” we were all too excited to get in touch and find out more!
Waivers are an important part of any activity-based business, as they limit exposure to costly - and sometimes devastating - negligence cases. However, if a waiver isn’t drafted well, it may not be worth the paper it’s written on when it comes to protecting your business.
Did you know?… that 72% of business leaders agree that improving the documentation process increases customer satisfaction. Which means replacing your old fashioned clipboard process, with a custom iPad check-in app provided by Wherewolf, your customers will also have a better experience at your establishment. No brainer right?
Manly Bike Tours is one of Sydney's most popular tourism operators. We love helping the team make customer check-in smooth and easy for guests with our iPad arrival app.
Manly Bike Tours offers self-guided bicycle tours around the world-famous Manly Beach, Sydney Harbour National Park, Dobroyd Head and Spit Bridge, the Manly Dam and more.
When Manly Bike Tours started in 2007, the business was using a paper journal to track bookings and required customers fill out a paper form before hiring a bike.
Skytrek Tandem Hang Gliding & Paragliding eliminated paper waivers in favor of a digital waiver platform in 2013. As one of the first hang gliding and paragliding compaines to do so, they've been at the forefront of using customer marketing data to make better decisions.
We sat down with Ian Clark, co-owner of the tourism business, to learn how Wherewolf helps his business to make better sales and marketing decisions.