Wherewolf works with some amazing operators around the world, so it’s always great to hear how we help each business and become part of their tool belt. So when Jeremy Kierski, the Operations Manager of Ohiopyle Trading Post and River Tours got in contact to tell us how “Wherewolf has definitely taken us leaps and bounds beyond where we were with paper waivers” we were all too excited to get in touch and find out more!
Last month Wherewolf had been schmoozing at the Room Escape Conference & Tour in Nashville, loving all things Escape Room! So we thought this was an excellent time to tell you all about our new Escape Room client Missing Pieces Escape Games: Minneapolis, who will be our first client to launch with the new Bookeo integration.
Waivers are an important part of any activity-based business, as they limit exposure to costly - and sometimes devastating - negligence cases. However, if a waiver isn’t drafted well, it may not be worth the paper it’s written on when it comes to protecting your business.
As I’m sure many of you have heard, on May 25th of this year, the EU passed a new privacy law that will provide all EU citizens with more control over their personal data. This new law is called General Data Protection Regulation (GDPR). In this post we break down exactly what the GDPR is, aims to achieve, how it needs to be implemented and what effect this has on tourism operators and specifically customers of Wherewolf.
Did you know?… that 72% of business leaders agree that improving the documentation process increases customer satisfaction. Which means replacing your old fashioned clipboard process, with a custom iPad check-in app provided by Wherewolf, your customers will also have a better experience at your establishment. No brainer right?
Some biking enthusiasts frown at the idea of putting an electric assist on a mountain bike; that included Campbell Read. But once he realized the trails he - and others - could discover with the additional mobility, he launched Charge About Queenstown. Customers are discovering incredible trails - and he's building a stand-out bike rental business with Moustache Bikes.
Tags: liability waiver
Clay Shooting Ranges make safety a priority, so how do you make the check-in process easy so you can get out to the range to start the fun? Blake Holden, owner/operator of Break One Clay Target Sports, how he's using iPad technology powered by Wherewolf to run his growing shooting range business.
At Off Road Adventures, Gary Hough is a busy man. He oversees the day-to-day strategy for growing the Off Road Adventures brand – an umbrella for three separate operating units that service Queenstown in New Zealand’s South Island.
“There are different elements to the business. We’ve got quad bikes, dirt bikes, buggy tours, 4WD scenic tours [and] motorcycle rentals,” Gary said. “They appeal to different markets.” For Gary, this requires a close attention to customer marketing data and understanding which advertising and marketing are having the best return for each of the offroading experiences the company offers.
Manly Bike Tours is one of Sydney's most popular tourism operators. We love helping the team make customer check-in smooth and easy for guests with our iPad arrival app.
Manly Bike Tours offers self-guided bicycle tours around the world-famous Manly Beach, Sydney Harbour National Park, Dobroyd Head and Spit Bridge, the Manly Dam and more.
When Manly Bike Tours started in 2007, the business was using a paper journal to track bookings and required customers fill out a paper form before hiring a bike.